Refund policy



What is your Returns Policy?

We want you to love your purchase. If for any reason you are not completely satisfied, you may return your item within 30 days of delivery.

  • Items must be unused, unwashed, and in their original condition and packaging.
  • Customers are responsible for return shipping costs.
  • Once we receive and inspect the returned item, we will issue a refund to your original payment method.

Please contact us at  hello@luckycharlie.com.au before sending your return so we can provide instructions.